Reservation FIT – Check In #

This page displays a list of guest reservations, including room details, guest information, and reservation statuses.

Features for Managing Reservations #

At the top of the page, you will find action buttons to manage reservations and guest details:

• New FIT: Create a new reservation for Free Independent Travelers.
• Assign Room: Allocate a room to a guest.
• Un Assign Room: Remove the assigned room from a reservation.
• Cancel Reservation: Cancel an existing reservation.
• Copy Reservation: Duplicate an existing reservation to create a similar one quickly.
• Move Reservation: Change the room or reschedule the reservation to different dates.
• Add Message: Attach a message to a specific reservation or guest.
• View Message: View messages associated with a reservation or guest.
• Add Remark: Add notes or remarks to a reservation.
• View Remark: View remarks already added to a reservation.

Searching for Reservations #

To search for specific reservations:

• Use the filters provided at the top of the page:
  • Stay Dates: Specify the desired stay period.
  • Start Date: Enter the check-in date (format: MM/DD/YYYY).
  • End Date: Enter the check-out date (format: MM/DD/YYYY).
  • Status Folio: Choose reservation statuses like Open or Closed.
• Click the Search button to display results.
• If no filter is applied, the system will show the message “Please Click Search To Find The Data.”

Reservation Table Details #

The main table displays reservation data with the following columns:

• TYPE: Indicates the type of guest, such as “FIT”.
• MSG: Shows if there are messages associated with the reservation (red “X” means no messages).
• IGN: Displays any special instructions for the guest.
• DND: Indicates “Do Not Disturb” status (red “X” means active DND).
• REMARK: Shows remarks or notes on the reservation.
• STATUS: The status of the reservation, e.g., “RESERVATION” for active bookings.
• FOLIO NO.: A unique reservation document number (e.g., “F99924110001”).
• GUEST NAME: Name of the guest making the reservation.
• GUEST: Type of guest, such as “Normal”.
• STAY: Duration of the stay in days.
• ROOM: The room number assigned to the guest.
• ROOM NEXT: Indicates the next room if the guest is moving rooms.
• GROUP NAME/COMPANY: Name of the guest’s group or company, e.g., “Badan Informasi Geospasial”.
• ROOM TYPE: Type of room booked, e.g., “DLT”.
• ROOM STATUS: Status of the room, e.g., “Vacant” for available rooms.
• CLEAN STATUS: Indicates room cleanliness, e.g., “Clean”.
• CHECK-IN: Guest’s check-in date.
• CHECK-OUT: Guest’s check-out date.
• BALANCE: Remaining balance for the reservation.
• SHARER: Number of people sharing the room.
• A & C (Adult & Children): Number of adults and children staying in the room.

Context Menu Actions #

Click the three-line icon on the left of a reservation row to open a menu with the following options:

• NEW FIT: Create a new reservation.
• EDIT: Modify an existing reservation.
• ASSIGN ROOM: Assign a room to a guest.
• UN ASSIGN ROOM: Remove the room assignment.
• CANCEL RESERVATION: Cancel the reservation.
• COPY RESERVATION: Duplicate the reservation.
• MOVE RESERVATION: Change the reservation’s date or room.
• ADD MESSAGE: Attach a message to the reservation.
• VIEW MESSAGE: View attached messages.
• ADD REMARK: Add remarks or notes to the reservation.
• VIEW REMARK: View existing remarks.

Creating a New Reservation #

To add a new reservation:

1. Click New FIT to open the reservation form.
2. Fill in the following details:

Guest Profile: #

• Guest Search: Search for an existing guest by name.
• Company Search: Search for a company associated with the guest.
• Type: Select the guest type, e.g., “Normal”.
• Title: Choose the guest’s title (e.g., Mr., Ms., Dr.).
• First Name and Last Name: Enter the guest’s full name.
• Phone: Enter the guest’s phone number.
• Email: Add the guest’s email address.
• Company: Name of the guest’s company (if applicable).
• Status Guest: Specify the guest’s status, e.g., “Normal”.
• Remark: Add any notes or remarks about the guest.

Payment and Special Status Options: #

• Pending: Mark the reservation as pending.
• Cash on Arrival: Indicate cash payment upon check-in.
• Guaranteed: Mark the reservation as guaranteed.
• Print Rate: Print the room rate on reservation details.
• Use Allotment: Assign the room from an existing allotment.
• Incognito: Keep the guest’s reservation private.

Reservation Details: #

• Check-In/Check-Out: Set the check-in and check-out dates.
• ETA/ETD: Specify the estimated arrival and departure times.
• Night: Enter the number of nights for the stay.
• Adult/Child: Indicate the number of adults and children.
• Extra Bed: Specify additional beds if required.
• Rate Code: Enter the room rate code.
• Room Type: Select the desired room type.
• Room: Choose the room number.
• Room Configuration: Set up the room configuration.
• Auto Assign: Enable automatic room assignment if needed.

Price Section: #

Displays nightly rates based on the selected room and dates.

Other Details: #

• Booking Agent: Enter or search for the agent managing the booking.
• Contact Person: Add the contact person for the reservation.
• Market Segment: Specify up to three market segments.
• Source: Select the reservation source (e.g., Website, Walk-in).
• Booking No: Add the booking number for reference.
• Promo Code: Apply a promo code if applicable.

3. Click Save to finalize the reservation.

Cancel or Move Reservations #

• Cancel Reservation: Use this option to cancel a reservation.
• Move Reservation: Reassign the reservation to a different date or room.

Assigning or Changing Rooms #

• Assign Room: Assign a room to a guest who does not have one yet.
• Un Assign Room: Remove an assigned room from a reservation