5 Must-Have Features in a Modern Hotel System
The hospitality industry is undergoing a rapid digital transformation. In today’s competitive market, a Hotel Management System (HMS) is no longer optional—it’s essential. From handling reservations to managing housekeeping and analyzing business performance, the right hotel system can streamline operations and enhance the overall guest experience. However, not all hotel systems are created equal. To […]
Building Sustainable Properties with Renewable Energy
Indonesia’s property and hospitality sectors are undergoing a significant transformation. More property developers and hospitality business owners are embracing sustainability as a core principle in their construction and operations. This shift is driven not only by environmental concerns but also by evolving consumer preferences—especially among Millennials and Gen Z—who now actively seek eco-conscious accommodations. In […]
Linen: Hidden Key to Excellence in the Hospitality Industry
In the hospitality industry, every small detail makes a big difference in guest experience. One element that is often overlooked yet critically important is linen—from table covers and chair covers to napkins and towels. Though simple at first glance, linen is a tangible representation of a hotel or restaurant’s cleanliness, aesthetic standard, and professionalism. This […]
Local Brands, One Spirit—Bringing Indonesia to the Global Stage
In the face of rising globalization, a new wave is emerging in Indonesia’s local brand landscape. No longer just “domestic products,” but Indonesian brands with world-class quality. Two names that are part of this movement are Anyaman and ONA. One operates in hospitality and property, the other in the electronic personal care industry. While they […]
Hospitality Industry and the Net Zero Challenge
The hospitality industry—including hotels, resorts, villas, and similar accommodations—is currently facing a double-edged reality: a major challenge and a golden opportunity to contribute to achieving Net Zero Emissions. Given how heavily this sector relies on energy and natural resources, adopting a greener approach is no longer a choice—it’s a necessity. To meet this challenge, many […]
Choosing the Right Hotel Operator: A Complete Guide
Choosing the right hotel operator is one of the most critical decisions a property owner can make. A good operator not only oversees the day-to-day operations but also helps optimize financial performance, brand reputation, and guest satisfaction. In today’s competitive market, partnering with a reliable hotel management company is essential for long-term success. So how […]
How Important Night Audit for Professional Hotel Operations
In the highly competitive hospitality industry, data accuracy and operational efficiency are key to a hotel’s success. One crucial process that professional hotels must never overlook is the night audit. Although performed during nighttime, this process plays a vital role in maintaining smooth system operations and daily business continuity. In this article, we will discuss […]
Sleep Concierge: Service that Prioritizes Sleep Quality
In today’s highly competitive hospitality industry, services that offer a unique and memorable experience are key to winning over guests. One of the emerging global trends being embraced by luxury hotels is the Sleep Concierge—a dedicated service designed to enhance sleep quality. This offering not only elevates guest comfort but also serves as a powerful […]
5 High Demand Technologies in the Hospitality Industry
Amid the rapid development of the hospitality industry, adopting technology has become a key strategy to increase operational efficiency and guest satisfaction. For hotel owners, operators, and guests alike, the presence of technology-based systems and solutions has become a critical necessity. One of the most crucial systems—and the foundation of hotel digitalization—is the Hotel Management […]
Hotel Operator vs Property Manager: Which One Do You Need?
In the hospitality industry, especially for villa, guesthouse, or boutique hotel owners, choosing the right management partner can make or break your business. Two commonly considered options are hotel operators and property managers. While they may seem similar on the surface, their roles and responsibilities are actually quite different. This article breaks down the key […]
