How to Tip Hotel Staff and What’s a Fair Amount in Indonesia

Tipping hotel staff is one of the best ways to show appreciation for the service they provide. While not always mandatory, this gesture is often well-received and can boost staff morale. However, many guests feel unsure about the proper way to tip, including how much is appropriate and the best time to give it. This article provides a comprehensive guide on tipping hotel staff, including fair tipping amounts for various services.

Why Tipping is Important

Hotel staff work hard to ensure your stay is comfortable and stress-free. From cleaning your room to helping with your luggage, they provide services with dedication. In many cases, hotel staff rely not only on their base salary but also on tips as a supplementary income. Tipping is a way to appreciate their efforts and encourage them to continue delivering excellent service.

How to Tip Hotel Staff

1. Housekeeping

Housekeeping staff often go unnoticed, even though they work tirelessly behind the scenes.

• When to Tip: At the end of your stay or daily, especially if different staff handle your room each day.
• How to Tip: Place the tip in a visible spot, such as on the room desk or pillow, with a small note saying, "Thank you for your service."
• Fair Amount:
  • Mid-range hotels: Rp 20,000–Rp 50,000 per day.
  • Luxury hotels: Rp 50,000–Rp 100,000 per day, particularly if you request additional services like extra pillows or special cleaning.

2. Bellboy or Porter

Bellboys or porters help carry your luggage to your room.

• When to Tip: Immediately after they complete their task.
• How to Tip: Hand them the money directly with a thank-you.
• Fair Amount:
  • Rp 10,000–Rp 20,000 per bag for standard hotels.
  • Rp 20,000–Rp 50,000 per bag in upscale hotels.

3. Concierge

Concierge staff assist with tasks like restaurant bookings, event tickets, or tour arrangements.

• When to Tip: After they provide their service, especially if it involves extra effort.
• How to Tip: Give the tip directly with a thank-you note for their assistance.
• Fair Amount:
  • Rp 50,000–Rp 100,000 for simple services like restaurant reservations.
  • Rp 100,000–Rp 200,000 for more complex services, such as arranging a tour.

4. Room Service

Room service staff deliver meals or other items to your room.

• When to Tip: At the time of delivery.
• How to Tip: Hand them the tip directly with a polite thank-you.
• Fair Amount: Rp 20,000–Rp 50,000, depending on the size of the order and service quality.

5. Valet Parking

Valet staff park and retrieve your car for you.

• When to Tip: Every time you use their service.
• How to Tip: Hand them the tip when they return your car.
• Fair Amount: Rp 10,000–Rp 20,000 per use.

6. Restaurant or Bar Staff

Restaurant or bar staff in hotels often provide attentive service.

• When to Tip: After your meal or when settling the bill.
• How to Tip: Add the tip to the bill or hand it directly.
• Fair Amount:
  • 5%–10% of the total bill if the service is satisfactory.
  • Rp 20,000–Rp 50,000 for exceptional service.

Tips for Effective Tipping

1. Carry Small Denominations
   • Prepare cash in small denominations before your stay to make tipping easier.
2. Check Hotel Policies
   • Some hotels have a “no tipping” policy. In such cases, you can show appreciation by filling out a guest satisfaction survey or leaving a positive review.
3. Consider Location and Standards
   • The fair tipping amount may vary depending on the hotel’s location (domestic or international) and service standards in that region.
4. Avoid Giving Gifts as Tips
   • Cash is always preferred as it is more flexible for the staff.
5. Be Polite and Grateful
   • Offer tips with a sincere thank-you to ensure staff feel valued.

Is Tipping Always Necessary?

Tipping is not mandatory, but it is greatly appreciated. If the service provided meets or exceeds your expectations, tipping is a thoughtful way to show your gratitude. However, in countries or hotels with a “no tipping” policy, not tipping is perfectly acceptable.

Summary of Fair Tipping Amounts

By following this guide, you can tip appropriately and ensure hotel staff feel appreciated for their efforts. Tipping is a simple yet impactful way to build positive relationships and support a culture of excellent service. Enjoy your stay and make the most of the hotel’s hospitality!