The success of Anyaman in earning the trust of Kuretakeso Hotel in Kemang – South Jakarta, is a noteworthy achievement for this increasingly recognized hotel management company.
About Anyaman
Anyaman is a technology-based hotel management solution designed by experienced hoteliers. The company not only offers hotel management systems but also acts as an operator to ensure that every aspect of hotel operations runs smoothly and generates optimal profits. With a holistic and technology-driven approach, Anyaman has become a strategic partner for many hospitality businesses in Indonesia.
Why Kuretakeso Kemang Chose Anyaman System
Finance Director Ferijanto Tjahja from Anyaman and GM Kuretakeso, Kurniawan Nugraha
Kuretakeso Kemang Hotel, located in the premium area of South Jakarta, is known as one of the Japanese-themed hotels that offers a unique experience for its guests. With increasing competition in the hospitality industry, Kuretakeso needed a management solution that was not only efficient but also capable of enhancing guest satisfaction and profitability.
Here are the key reasons why Kuretakeso chose Anyaman:
- Advanced and User-Friendly System
Anyaman’s hotel management system module is designed to facilitate daily operational management. From room reservations and inventory management to financial reporting, everything can be done in an integrated manner. The Guest Portal feature also adds value, allowing guests to easily check their booking details.
- Holistic Approach
In addition to offering software, Anyaman provides operational support by acting as a hotel operator. This ensures that the implemented system is fully optimized to deliver the best results. With decades of experience in the industry, Anyaman's team understands the specific needs of hotels like Kuretakeso.
- Local Support and Quick Response
Anyaman has a support team based in Indonesia, enabling them to respond quickly to any needs or issues faced by Kuretakeso. This factor was crucial in selecting a business partner.
- Solid Reputation and Portfolio
With a continuously growing client portfolio, Anyaman has proven its ability to help various types of hotels achieve their goals. This was one of the main reasons Kuretakeso decided to partner with them.
The Partnership Process Between Anyaman and Kuretakeso
The partnership process between Anyaman and Kuretakeso began with discussions and understanding the hotel's needs. Anyaman's team took a consultative approach by listening to Kuretakeso's challenges and offering suitable solutions.
- Needs Analysis
The Anyaman team held several discussion sessions with Kuretakeso management to understand their specific needs. During this process, they discovered that one of the main challenges was guest data management and operational efficiency.
- System Customization
After understanding these needs, Anyaman customized their system to fit Kuretakeso’s operations. Modules such as Front Office, Housekeeping Management, and Financial Reporting were optimized to meet the hotel's specific requirements.
- Implementation and Training
One of the keys to successful HMS implementation is staff training. Anyaman provided intensive training to the Kuretakeso team, enabling them to maximize the system's use. The training covered all aspects, from basic usage to reading the reports generated by the system.
- Monitoring and Evaluation
Once the system was operational, Anyaman continued to monitor HMS performance and provided additional support as needed. Their team also conducted regular evaluations to ensure all operational targets were met.
Looking Ahead
Anyaman’s success in partnering with Kuretakeso Kemang is tangible proof that a holistic and technology-based approach can deliver optimal results in the hospitality industry. With more hotels seeking similar solutions, Anyaman's future looks promising.
For Kuretakeso, this partnership is a strategic step to stay relevant amid fierce competition. With support from Anyaman, they are now better prepared to face challenges and opportunities in the industry.
The success of Anyaman in securing Kuretakeso Kemang as a client demonstrates that technological innovation combined with deep industry understanding is the key to success. By focusing on client needs and providing comprehensive services, Anyaman continues to establish itself as a trusted partner for hospitality businesses in Indonesia. Moving forward, we can expect to see more successful collaborations like this in the country's hospitality industry.
